Privacy policy

Last Updated: 28th August 2025

GreenApex Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy & Cookie Policy explains how we collect, use, store, and protect your personal data when you use our website www.greenapex.co.uk (“Site”) or our services.

We comply with all relevant data protection legislation, including the UK General Data Protection Regulation (UK GDPR), the EU GDPR (where applicable), and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following personal data about you:

  • Information you provide directly – e.g. when you complete a contact form, subscribe to updates, or communicate with us (name, email, phone, company, etc.).

  • Information collected automatically – e.g. via cookies, analytics, and server logs (IP address, browser type, device information, time zone, pages visited).

  • Business information – if you engage our services, we may collect additional details such as billing details, project information, or HR/operational data where relevant.

2. How We Use Your Information

We use your data only where we have a lawful basis to do so, including:

  • To respond to your enquiries and provide our services.

  • To manage contracts and billing.

  • To improve our website, services, and client experience.

  • To comply with legal and regulatory obligations.

  • To send relevant updates or marketing communications (only with your consent).

3. Legal Basis for Processing

We rely on the following legal grounds:

  • Contractual necessity – when we need data to deliver our services.

  • Legitimate interests – for business operations, analytics, and communications (balanced against your rights).

  • Consent – where you opt in to receive marketing or accept cookies.

  • Legal obligations – where processing is required by law.

4. Sharing Your Information

We do not sell your data. We may share it only with:

  • Trusted third-party providers (e.g. IT support, email systems, analytics platforms, or partner providers if part of contracted services).

  • Legal or regulatory authorities where required.

All third parties are bound by confidentiality and data protection obligations.

5. Data Storage & Security

  • Data is stored securely on systems within the UK/EU or with providers compliant with UK/EU data protection standards.

  • We implement appropriate technical and organisational measures (encryption, access controls, etc.) to protect your data.

  • We only retain data for as long as necessary to fulfil the purposes above, unless longer retention is required by law.

6. International Transfers

If we transfer your data outside the UK/EU (for example, working with international partners), we ensure appropriate safeguards are in place (such as Standard Contractual Clauses or equivalent).

7. Your Rights

Under UK/EU GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate data.

  • Request deletion of your data (subject to legal or contractual obligations).

  • Restrict or object to certain processing.

  • Data portability (receive your data in a structured format).

  • Withdraw consent at any time where processing is based on consent.

To exercise your rights, contact us at: privacy@greenapex.co.uk.

8. Cookies & Tracking Technologies

What are cookies?

Cookies are small text files placed on your device when you visit our Site. They allow us to recognise your device, remember preferences, and improve performance.

Types of cookies we use:

  • Strictly Necessary Cookies – required for the Site to function (e.g. security, page navigation).

  • Analytics/Performance Cookies – help us understand how visitors use the Site (e.g. Google Analytics).

  • Functional Cookies – remember preferences (e.g. language, region).

  • Marketing/Targeting Cookies – if enabled, track browsing across websites to deliver relevant ads.

Managing cookies

  • You can control cookies through your browser settings (block, restrict, or delete cookies).

  • If you disable cookies, parts of our Site may not function properly.

  • By continuing to use our Site, you consent to the use of cookies as described in this policy.

9. Marketing Communications

We will only send marketing emails if you have explicitly opted in. You can unsubscribe at any time via the link in our emails or by contacting us.

10. Contact Us

For questions or to exercise your rights:

GreenApex Ltd
Company No: 15877735
Registered Office: 8 Fairoaks Drive, Walsall, WS6 6HA
Email: info@greenapex.co.uk

If you are not satisfied with our response, you may lodge a complaint with the Information Commissioner’s Office (ICO) in the UK or your local supervisory authority.

Planned, Built, Delivered.